Caring Heart Rehabilitation and Nursing Center Complaints

Caring Heart Nursing Home Abuse Neglect

Background Information on Caring Heart Rehabilitation and Nursing Center

Caring Heart Rehabilitation and Nursing Center is a 269-bed nursing home located at 6445 Germantown Avenue in Philadelphia, Pennsylvania. Medicare has given the nursing home an overall rating of two out of five stars due to cited deficiencies in resident care. Operating under the legal business name of Caring Heart Rehabilitation and Nursing Center Inc., the facility has received two federal fines in the past three years. In 2018, the nursing home was fined a total of $9,958 for multiple violations of nursing home health standards- such as failing to prevent the development of a bed sore with a subsequent sepsis infection and failing to report suspected abuse and neglect to the proper authorities.

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Deficiencies at Caring Heart Rehabilitation and Nursing Center for Resident Care Violations

December 16, 2019, Inspection at Caring Heart Rehabilitation and Nursing Center

Based on staff interviews, review of medical records and documentation, it was determined that the facility failed to prevent a resident from falling and suffering a subsequent serious injury. According to progress notes, a nurse was called to the resident’s room by a care nurse who was giving morning care to the resident. The care nurse had attempted to roll the resident onto her side in bed, but accidentally rolled her off the bed. The resident was observed by the nurse lying on the floor with a hematoma on her forehead.

November 27, 2018, Inspection at Caring Heart Rehabilitation and Nursing Center

A 2018 inspection at the nursing home revealed that the facility had failed to prevent multiple violations of resident care from occurring.

  • The facility failed to prevent a resident from developing a severe bed sore on her sacrum. The wound resulted in a subsequent sepsis infection. The resident was observed lying in bed crying in pain. The resident divulged that she constantly yells for help, but no one ever comes.
  • The facility failed to prevent the elopement of two residents who were previously identified as wander risks. Staff members failed to replace the residents’ wander guard bracelets after they were easily removed by the residents. One of the residents managed to exit the facility, while the other resident traveled to different floors of the building.
  • The facility failed to prevent a resident from suffering a fall. The resident was later admitted to the hospital where it was discovered he had fractured his right femur from the incident.
  • The facility failed to prevent a resident from developing an unstageable bed sore on her heel. The facility implemented a wound care regimen after the development of the wound, but it was observed to be an unsafe practice. The nurse who was providing wound care to the resident used unclean gloves and items to care for the wound. It was determined through observation that the facility failed to uphold infection prevention and control standards.

November 17, 2017, Inspection at Caring Heart Rehabilitation and Nursing Center

Based on clinical record review and observation, it was determined that the facility had failed to provide adequate care for a resident. During a tour, a strong odor was noticed coming from a resident’s room. A nurse manager revealed that the smell was coming from the resident’s leg wound. Upon entering the room, multiple flies were observed flying around the resident’s leg wound. During a later wound care treatment, nurses observed that the wound had become infested with maggots. The facility’s physician examined the wound and confirmed the maggot infestation.


*The above does not mean your loved one would be in harm at this facility. Each facility gets inspected often. Almost all facilities have deficiencies. Many face civil lawsuits. You should not make a facility placement decision based solely on the above information. Each case is different. Prior results do not guarantee a similar outcome or indicate an expected outcome on your particular case. The above prior lawsuit information is for informational purposes only and does not constitute legal advice. The information is not provided in the course of an attorney-client relationship and is not intended to substitute for legal advice from an attorney. This individual case information above is publicly filed information gathered from the publicly filed complaint. This information and these cases are not the work of this law firm. The inspection results are provided from public government agency surveys. The state Department of Health conducts a survey of all nursing home facilities at least once every 15 months. The deficiencies listed on this page may have been corrected after the date of the inspection and date of publishing this material. Citations, ratings and deficiencies are current as of the date of this post and will change later on. The inspection findings published are not complete. You may find the most up to date information at This material is not endorsed by the facility or by any governmental agency. Speak with an attorney immediately if you believe you have a viable case against a nursing home, assisted living facility or medical facility.

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