Restore Health at University City Lawsuits & Deficiencies

Restore Health Philadelphia Complaints

Background Information on Restore Health at University City

Located at 3609 Chestnut Street in Philadelphia, PA 19104, Restore Health at University City provides 124 certified beds in its standalone facility. It accepts both Medicare and Medicaid and is managed by a resident council. However, Restore Health is a for-profit corporate owned entity; its legal business name is Chestnut Nursing and Rehabilitation Center LLC. While Restore Health at University City has not seen any fire safety citations, its citations when it comes to health inspections total 26—approximately three times the national average.

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Lawsuits Against Restore Health at University City for Nursing Home Abuse and Neglect Allegations

Restore Health at University City has been the defendant in a number of lawsuits for both medical and legal malpractice. The most recent cases that Restore has been a party in include:

All of these cases are currently in process and have not yet reached a resolution.

Deficiencies at Restore Health at University City for Resident Care Violations

June 14, 2018 Inspection at Restore Health at University City

In June of 2018, an inspection conducted at Restore Health as part of yearly mandated compliance revealed that the facility did not adequately ensure that a resident received dental care. Another resident was found to have a call bell in their room that was out of accessible reach, and a different individual found a lancet (a needle used for testing blood sugar) in the fish that she was served for dinner. The facility was cited for each of these instances among a number of others, including their failure to investigate and follow up on the incident involving the needle in the resident’s food.

May 29, 2019 Inspection at Restore Health at University City

During the yearly inspection conducted in May of 2019 at Restore Health, one resident was not supervised during drinking as stipulated by her healthcare plan, resulting in a burn as a result of spilling hot liquid on herself. This burn resulted in blisters in the hip area. A number of other residents with specific mealtime needs, such as scoop plates to allow them to properly grab and consume food or two handed mugs for better stability, did not receive the tools they needed in order to successfully self-feed and drink. In addition, an employee working for the facility as a dietitian was discovered not to have completed the Registered Dietitian Exam and was not, therefore, a registered dietitian by the Commission on Dietetic Registration. Two residents were also found to have missed medication doses when staff failed to provide the medications at the scheduled times. These, among other deficiencies, resulted in 26 citations.

If you or a loved one suffered abuse inside a Philadelphia long-term care facility, call Senior Justice Law Firm toll free at 215-399-9200.


*The above does not mean your loved one would be in harm at this facility. Each facility gets inspected often. Almost all facilities have deficiencies. Many face civil lawsuits. You should not make a facility placement decision based solely on the above information. Each case is different. Prior results do not guarantee a similar outcome or indicate an expected outcome on your particular case. The above prior lawsuit information is for informational purposes only and does not constitute legal advice. The information is not provided in the course of an attorney-client relationship and is not intended to substitute for legal advice from an attorney. This individual case information above is publicly filed information gathered from the publicly filed complaint. This information and these cases are not the work of this law firm. The inspection results are provided from public government agency surveys. The state Department of Health conducts a survey of all nursing home facilities at least once every 15 months. The deficiencies listed on this page may have been corrected after the date of the inspection and date of publishing this material. Citations, ratings and deficiencies are current as of the date of this post and will change later on. The inspection findings published are not complete. You may find the most up to date information at This material is not endorsed by the facility or by any governmental agency. Speak with an attorney immediately if you believe you have a viable case against a nursing home, assisted living facility or medical facility. 

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